At Japanese Kitchen Knife Set, we are committed to providing reliable shipping services. Below are the details about our shipping policies for both domestic and international customers.
Amazon Domestic Shipping (United States)
All orders shipped domestically come with full tracking and insurance. You can expect your package to arrive within 2-5 business days depend on Amazon. Amazon will notify you via email as soon as your order has been shipped.
Free Domestic Shipping (United States)
Shipping is FREE within the United States. All orders shipped domestically come with full tracking and insurance. You can expect your package to arrive within 2-5 business days. We will notify you via email as soon as your order has been shipped.
International Shipping
For international customers, shipping costs are calculated based on the weight of your order. We offer low-cost express shipping worldwide, and international orders typically arrive within 5-7 business days. Please note that any applicable sales and/or import taxes imposed by your country are your responsibility and must be arranged with your government or the courier. These fees are not controlled by Japanese Kitchen Knife Set and are not included in your order total.
Full Tracking & Insurance
All orders, whether domestic or international, come with full tracking and insurance. Once your order is shipped, you will receive a tracking number to monitor the delivery progress. For more information on package insurance related to damaged, lost, or mis-delivered packages, please refer to our Returns & Exchanges page.
Important Shipping Details
Correct Address: Ensure that the address provided at checkout is accurate. We are not responsible for undeliverable packages due to incorrect or incomplete destination information.
Delivery Failures: We are not responsible for deliveries that fail due to the recipient being unavailable. If you’re shipping to a military base, ensure compliance with local regulations for knife deliveries, as undeliverable packages due to restrictions are not refundable, and additional handling or return shipping fees may apply.
International Deliveries: For international orders, please do not refuse delivery, as this may result in the package being abandoned or destroyed, and no refund will be issued.
If you have any questions, our Customer Care team is here to help. Feel free to contact us via phone or email, and we will respond within a few hours.